Questions, answered plainly

No - but do not take our word for it. Before you deposit anything, check three things: where client money is held, whether a payout returns to the method you paid with, and whether every cost is named before you confirm. All three are answered on this page, and you can hold us to them.

Client deposits sit separately from company funds with regulated payment partners, so they are never used to run the business. That does not remove market risk: a position can lose value, and no honest platform will tell you otherwise.

Yes. A payout goes back to the same method you deposited with, normally within one business day once identity checks are complete. You do not have to explain why you are withdrawing.

Orders are routed to broker partners that work under the rules of the regulator for your country. Ask your manager which partner covers your region and for the licence details before you deposit - any licence can be looked up in the public register yourself.

From a commission on completed operations and from paid training, and from nothing else. We take no share of your deposit and we do not earn when a position loses. Every commission is shown before you confirm.

The minimum deposit is C$350. You can open your account and start right away, then build your balance over time as your wealth grows.

You can request a withdrawal at any time through your account dashboard. Funds return to your chosen Canadian bank account or payment method within standard processing timeframes.

Your capital is invested in real markets, which means it can rise or fall. Market downturns are part of investing - your analyst helps protect your portfolio by managing asset allocation across stocks, ETFs, and other options to balance your risk.

Yes. You have full access to your funds and can withdraw any amount at any time from your dashboard. There are no locking periods or restrictions on your capital.

Your analyst creates a trading strategy aligned with your goals and risk tolerance, sends you buy and sell signals based on technical analysis, explains each recommendation, and adjusts your approach as your objectives evolve. You make the final decision on every trade.

Yes. Your deposits are held in segregated accounts and are completely separate from Quantum AI's operating capital. This protection is part of our IIROC regulated framework.

You can invest in stocks, exchange-traded funds (ETFs), GICs, and other securities available to Canadian investors. Your analyst recommends the right mix for your strategy.

Quantum AI operates under CIRO and OSC oversight - Canada's financial conduct regulators. You can verify our licence status directly with CIRO and confirm all our KYC and two-factor authentication protections are in place.

Investing involves real risk - there is no guarantee of returns - but you can invest safely as a beginner with the right support. Quantum AI pairs you with a financial analyst who handles strategy and explains technical analysis in clear terms, so you understand every step.

You need a minimum of C$350 to open an account. This small starting amount lets you test the platform and your strategy without a large commitment.

During KYC verification, you will typically provide a government-issued ID, proof of address, and confirmation of your income or employment. The exact documents required depend on your situation and are shown during sign-up.

Our AI engine scans real-time market data and technical indicators to identify potential buy and sell signals. These are reviewed and explained by your human analyst before any trade is proposed to you - the technology speeds up the work, but your analyst applies judgment and you retain control.

Compound interest means your profits earn returns of their own over time. When you reinvest gains, your balance grows exponentially. Starting early and letting your portfolio compound across months and years is one of the most powerful ways to build passive income.

Commissions and spreads are the costs of buying and selling. Quantum AI shows all fees transparently before you invest, so you know exactly what you pay. Lower costs protect more of your compound interest gains.

Your positions can lose value along with the market, that's the nature of investing. Predefined risk limits, including stop-loss and drawdown caps, are set on every position to help contain losses, but no platform can eliminate market risk.

The minimum first deposit is C$350. That's deliberately low so you can start small and add more once you're comfortable with how the platform and your analyst work.

Requests are reviewed the same business day they're submitted. E-wallet and card returns typically settle within three to five business days, and bank transfers within a similar window.

You'll need a government-issued photo ID and a recent document confirming your address, like a utility bill or bank statement issued in the last three months. This KYC verification step is required before any deposit or withdrawal can move.

Sign in with your registered email and password from the Quantum AI login page, protected by two-factor authentication. If your details aren't recognized, reset your password or contact support and a specialist will get you back in.

Yes. A demo account lets you get comfortable with the trading platform, place mock orders and watch signals play out before you fund a live account with real capital.